Terms of Service

You must be at least the age of majority where you live to use this website, or use it with the consent and supervision of a parent or guardian.

You may need to provide information such as your name, email, phone number, and delivery address to use store features or place an order. You confirm that the information you provide is accurate, current, and complete, and that you have the right to provide it.

You are responsible for keeping your account credentials secure and for activity under your account. You may not sell, transfer, assign, or license your account to another person.

We make reasonable efforts to show product appearance and details accurately. Screen settings may affect how colours and product appearance look on your device. Product descriptions, availability, and packaging may change, and we may discontinue or limit a product at our discretion.

Submitting an order is an offer to purchase. Lukts Official may accept or decline an order. An order is accepted when we confirm it. We may contact you using the email address or phone number provided if an order is changed, declined, or cancelled.

Purchases are subject to our Refund Policy. You confirm that purchases are for personal or household use and not for commercial resale or export.

Prices are shown in Pakistani rupees and may change without notice. The price charged is the price shown when the order is submitted, together with any charges shown before confirmation.

Cash on Delivery is the payment method currently available. You agree to provide accurate order and contact information and to pay the confirmed order total when the parcel is delivered. Online card payments are not currently enabled on this website.

Delivery dates are estimates and are not guaranteed. Delays may be caused by the courier, weather, or other circumstances outside our control. See our Shipping Policy for delivery areas, time estimates, tracking, and address details.

The website and its text, photographs, graphics, logos, product reviews, video, audio, and design are owned by Lukts Official or its licensors and are protected by intellectual property laws.

You may use the website for personal, non-commercial purposes. Do not reproduce, distribute, modify, publicly display, or commercially reuse website content without our prior written permission. Lukts Official names, logos, product names, designs, and slogans may not be used without our prior written permission. All rights not expressly granted are reserved.

The website may provide access to tools or features operated by third parties. We do not control or endorse those tools and provide access to them as available. Your use of third-party tools is at your own discretion and subject to the provider's terms.

New features added to the website are also subject to these terms unless separate terms are provided.

The website may link to third-party services or websites. We are not responsible for their content, accuracy, policies, or services. Review their terms and privacy practices before using them. Questions about third-party products or services should be directed to the relevant provider.

Personal information collected through this website is handled under our Privacy Policy. Please review it to understand how information is collected, used, and shared.

If you submit suggestions, reviews, or other feedback, you confirm that you have the rights needed to submit it and that it does not violate another person's rights or these terms. You grant Lukts Official a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, publish, and display that feedback to operate, improve, and promote the store.

We may monitor or remove feedback that we consider unlawful, abusive, misleading, or in breach of these terms. You are responsible for the feedback you submit and its accuracy.

Website information may occasionally contain typographical errors, inaccuracies, or omissions relating to product details, prices, promotions, shipping charges, transit times, or availability. We may correct or update information, or cancel an affected order, including after an order is submitted. We will contact you when appropriate.

Use the website only for lawful purposes. You may not use it to violate laws or another person's rights; harass or harm others; submit false or misleading information; distribute spam or malicious code; impersonate another person; scrape or collect personal information; interfere with the website or its security; or reproduce, resell, or exploit the website or its content without permission.

We may suspend or terminate access to an account if we determine that these terms have been violated.

We may suspend or end your access to the website at our discretion, including if you breach these terms. Any amounts due up to the date of termination remain payable. Provisions that by their nature should continue after termination will remain in effect.

Website information is provided for general information. To the fullest extent allowed by applicable law, the website and products offered through it are provided as available, without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee uninterrupted, timely, secure, or error-free access. Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

To the fullest extent permitted by law, Lukts Official and its partners, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential loss or damages arising from your use of the website or products, including lost profits, revenue, savings, data, or replacement costs. Nothing in these terms limits liability that cannot lawfully be excluded.

You agree to indemnify and hold Lukts Official and its partners, employees, contractors, licensors, and service providers harmless from third-party claims and reasonable costs arising from your breach of these terms, violation of law or another person's rights, or misuse of the website. We will notify you of a claim when reasonably possible and may manage its defence. You agree to cooperate with that defence.

If a provision of these terms is found unlawful or unenforceable, it will be enforced to the extent permitted by law or severed as necessary. The remaining provisions will continue in effect.

A failure to enforce a right or provision is not a waiver of that right or provision. These terms and the policies linked from the website form the agreement between you and Lukts Official concerning your use of the website and replace prior agreements on that subject.

You may not transfer these terms or your rights or obligations under them without our written consent. We may transfer or assign these terms and our rights and obligations as part of operating or reorganizing the business.

These terms are governed by the laws applicable in Pakistan, subject to any consumer rights that apply to you and cannot be excluded. Courts with jurisdiction over the place where Lukts Official operates may hear disputes, subject to applicable law.

Section headings are included for convenience and do not change the meaning of these terms.

You can review the current terms on this page. We may update them by posting a revised version here. Where required by law, we will provide notice of material changes. Continued use of the website after changes take effect means you accept the revised terms.

Questions about these terms can be sent to luktsofficial@gmail.com or +92 333 8412589. Our business address is House No. 37, Sector C, Punjab Government Servants Housing Foundation, Adayala Road, Rawalpindi 46000, Pakistan.